Knowing your rights
The Code of Conduct, the Consumer Law, and what to do when something goes wrong.
Migration agents disciplined in 2026: what the OMARA register shows, and what to do if it was your agent
The regulator publishes every migration agent it cautions, suspends, cancels or bars. There are 121 decisions on the register and fifteen since April. Here is what each outcome does to your application, and the steps that matter in the first week.
Knowing your rightsযখন আপনার এজেন্ট আর উত্তর দেন না
When a migration agent goes quiet, the stress usually comes from not knowing what has happened. The application may still be moving, or it may be waiting on something.
Knowing your rightsআবেদনের মাঝপথে মাইগ্রেশন এজেন্ট পরিবর্তন
চলমান ভিসা বিষয়ে migration agent পরিবর্তন করা অনুমোদিত। প্রধান ঝুঁকিগুলো বাস্তবধর্মী: কোনো জবাবের তারিখ মিস হতে পারে, নথিতে প্রবেশাধিকার অস্পষ্ট হতে পারে, বা অর্থ আটকে থাকতে পারে।
Knowing your rightsHow to make a complaint about a migration agent
A problem with a migration agent usually starts with money, communication or missing work. The fastest way to move it forward is often to put the complaint in writing to the.
Knowing your rightsThe Code of Conduct, in plain English - what your agent owes you
The Migration Agents Code of Conduct 2021 gives you a specific, enforceable list of things a registered agent must do. Most clients have never read it. Here is what it says, in the order it happens.
Knowing your rightsকে আপনার passport scan এবং আপনার relationship evidence দেখতে পারে
When you ask for a quote or prepare a visa application, you may hand over some of your most private records. That can include a passport scan, bank statements, health.
Knowing your rightsGetting your money back: the realistic options
Paying for migration help and then feeling let down is a practical problem, especially when a lot of the service happened by phone, email or message. Getting money back is.
Knowing your rightsWhat OMARA can and cannot do about a bad agent
A bad migration agent can cost time, money and sometimes the chance to lodge on time. If the person is a registered migration agent, OMARA can investigate conduct and take.
Knowing your rightsWhen it goes wrong with your migration agent: every option you have
Agent not responding, money taken before an agreement, documents held hostage, a missed deadline. The complaint routes that exist, which one to use, and the rights no contract can take away from you.
Knowing your rightsYour documents are yours: getting your file back
If a professional relationship breaks down, the first practical issue is often the paperwork. Passports, police checks, translations, screenshots, forms and correspondence.
এটি সিস্টেম কীভাবে কাজ করে সে সম্পর্কে প্রকাশিত তথ্য। এটি immigration assistance নয় এবং আইনি পরামর্শও নয়, এটি আপনার পরিস্থিতি বিবেচনায় নিতে পারে না, এবং কোনো ফি সূচি বা বিধি পরিবর্তন হলেই এটি পুরোনো হয়ে যেতে পারে। শুধুমাত্র একজন নিবন্ধিত অভিবাসন এজেন্ট (registered migration agent) বা অস্ট্রেলীয় আইনজীবী (Australian legal practitioner) may advise you on your own application. আপনার কেস বর্ণনা করুন and several of them will answer in writing, for free.