Provider agreement

版本 1.0 · 最後更新於 10 Sep 2026。 在重大變更生效前，我們會先通知已註冊使用者。

這些條款是對以下內容的補充 使用條款. 如有衝突，這些 對服務提供者優先適用。

1. 您的憑證是您存取權限的全部基礎

您保證，您在使用 VisaBid 時，現在是且將持續是持有有效 MARN（移民代理註冊號）的 registered migration agent ，或持有不受限制執業證書的 Australian legal practitioner， 並且您持有有效的專業彌償保險。

You must tell us within 5 business days if your registration or practising certificate is suspended, cancelled, made subject to a condition, or lapses; if you become the subject of an OMARA or legal services commissioner disciplinary proceeding; or if your insurance lapses. We suspend a profile automatically on a recorded expiry date, and a suspension for lapse is not a penalty - it is us declining to be the mechanism by which an unregistered person gives immigration assistance.

2. 你是獨立的

此處沒有任何內容在你我之間建立僱傭、合夥、合資或代理關係。你自行控制 如何進行你的專業工作，你自行承擔守則或 Legal Profession Uniform Law 下的義務，而你是你的客戶所購買服務的供應者。

3. 報價就是你的要約

你送出的每一份報價都是你的要約，只要在有效期內被接受，就對你有約束力。它必須準確，必須列明固定費用，或列明含 GST 的時薪及工時估算，並且必須將 disbursements（代墊費用）分開逐項列出且不得加價。

我們會審查報價與個人資料文字中可能違反 Code 第 25 或 26 條的陳述，並 引用規則拒絕發布。這種審查是一種善意協助，也是平台規則。 它 不是合規服務，也不是抗辯。 你的義務由你自己承擔。

4. 付款，以及你在哪些項目上是登記商戶

Client payments are made to you, on your own Stripe account, with you as merchant of record. Funds settle in Australia in your balance. You issue the tax invoice under your ABN. You hold unearned client money as section 50 requires. VisaBid does not hold client money and does not act as your trustee, agent or escrow.

我們會在付款時以 Stripe application fee 的形式扣除服務費： 0% 註冊移民代理的專業費用，或 $0 對法律執業者每筆付款收取固定費用。絕不適用於代墊費用 (disbursements)。如果某筆付款 被退款，我們的費用也會隨之退款。

拒付退款和退款會從你的餘額中扣除，因為該筆付款是付給你的。我們會提供 你平台的紀錄，以便你抗辯拒付退款。

5. 我們向客戶退款的權力

Where a dispute is decided in the client's favour, or where we reasonably conclude that fees were charged for work not done or in breach of the Code, we may issue a refund from your Stripe balance for payments made through the platform. We will tell you first except where delay would defeat the purpose, we will give reasons, and you may put your case before and after.

這是一項真實存在的權力，而我們接受相應的責任：我們不會在與你的商業爭議中把它當作施壓手段，若我們錯誤使用，我們會予以糾正。

6. 平台協助處理但不承擔的法定義務

平台會產生消費者指南確認、服務協議、發票、收據、終止時的客戶款項說明，以及依 section 312A 就 Form 956 通知的提醒。這些都是工具。 這些責任仍然由你承擔。 我們不會代表你向 Department 遞交任何文件，而且永遠不會。

7. 客戶保密

你只能將客戶資訊用於你受委託處理的事項。你不得聯絡 你曾報價但未取得委任的客戶，除非是透過平台，而且未經個別同意，你不得將 任何使用者加入行銷名單。

8. 評價

We publish reviews from clients who completed an engagement with you. We will not remove a review because it is unfavourable. We will remove one that is defamatory, discloses another person's private information, or breaches the acceptable use policy. Your reply must not disclose anything about the client's matter.

9. 我們之間的責任

你須就因你的移民協助、你違反 Code 或 Uniform Law，或你違反這些條款而產生的損失向我們作出賠償——但不包括因我們自身違約、疏忽 或不當行為所造成的損失。

Our liability to you is limited, to the extent the law permits, to the service fees we received from you in the twelve months before the claim. Nothing limits either party's liability for fraud, or any liability that cannot lawfully be limited. Note that the unfair contract terms regime applies to standard form contracts with small businesses as well as consumers, so if you consider any term here unbalanced we would rather hear it than defend it: legal@visabid.io.

10. 終止

Either of us may end this agreement on 30 days' notice, or immediately for a serious breach or a credential lapse. Ending it does not end an engagement you already hold with a client - you must complete or properly terminate it, return documents, account for client money, and notify the Department of the end of your appointment within 14 days.