Liang Lu: registration suspended by OMARA on 29 Jun 2026

What the Authority decided

On 29 June 2026, the Office of the Migration Agents Registration Authority (the Authority) following an investigation into the Agent’s conduct decided to suspend the registration of Mr Liang Lu, MARN 0848726, for a period of two (2) years and until certain conditions are met.

The Authority was satisfied that the Agent breached his obligations under clauses 2.1(a), 2.2, 2.23, 5.2(c), 6.1, 7.4(c), 8.1, 8.2, and 8.3 of the former Code and at sections 13(2), 23, 24, 25(b), 33(a)(i), 34, 36(1), 42, 49(b), 50(1)(a), 51, 55 and 56 of the Code.

The Authority found that the Agent:

• Did not ensure all immigration assistance was given only by RMAs and in doing so, did not act in the legitimate interests of clients.
• Did not exercise effective control of his office, supervise the work carried out by non-RMA staff and maintain control over the use of his MARN.
• Did not take reasonable steps to maintain the reputation and integrity of the migration advice profession.
• Did not meet his duty to know all his clients and to enter into service agreements with them prior to providing immigration assistance.
• Received money from clients before entering into service agreements, failed to issue receipts and to deposit all client monies in his clients’ account.
• Did not inform his clients of his pecuniary interests.
• Did not ensure that complete client files were created and maintained for all clients.

The Authority was also satisfied that the Agent was not a fit and proper person to provide immigration assistance as per paragraph 303(1)(f) of the Act.

The decision summary above is reproduced from the Authority's published record of this decision, which also carries the decision document itself. Nothing has been added to it.

What a suspension means if this was your agent

The registration is suspended for a set period. During it the agent may not lawfully give immigration assistance — not to you, not to anyone. Section 280 of the Migration Act makes paid immigration assistance by an unregistered person a criminal offence, and a suspended agent is unregistered for the duration.

This is the outcome that most often catches people mid-matter, because the agent is still there and the suspension has an end date. If your matter can wait, it may be able to wait. If you have a response deadline from the Department inside the suspension period, it cannot.

If this was your agent: the first week

1. Find out where your application actually is. If you have an ImmiAccount, log in. The clock does not stop because your representation did.
2. Check who the Department is writing to. A Form 956 makes an agent the authorised recipient, and correspondence sent to them is taken to have been given to you. A deadline sent to an inbox nobody reads is still a deadline.
3. Get your file. Your documents are yours and the Code requires them back — originals first. How to get your file back.
4. Work out what was paid and what was done. Ask for the itemised invoices and receipts the Code requires. Routes to recover money work better started early.
5. Complain, if there is something to complain about. A published decision does not close your own file. Where to complain, and what OMARA can and cannot do.
6. Only then, find someone else. A new agent needs the file and the dates. The first five steps are what make that first conversation useful instead of exploratory.

What this decision does not mean

It is a decision about one individual on one date. Only a person can be a registered migration agent — a company cannot — so it says nothing about anyone else at the same practice. Decisions of this kind are reviewable, and bars and suspensions expire. The register is where the current position lives.

Decision information sourced from the Office of the Migration Agents Registration Authority and used under a Creative Commons Attribution 3.0 Australia licence. VisaBid is not affiliated with OMARA or the Department of Home Affairs.